1. What We Offer

Tears of Triumph LLC (“we,” “us,” “our”) sells downloadable cybersecurity courses and step-by-step automation guides that help learners demonstrate practical skills to hiring managers. All content is delivered online via secure user account and is for educational purposes only; no employment or certification outcomes are guaranteed.
2. Company Details

Legal Name: Tears of Triumph LLC
Principal & Mailing Address:
7210 Manatee Ave, #1206
Bradenton, FL 34209, USA


3. Refund Policy

You may request a full refund within 30 days of initial purchase for any digital course or guide, provided you (a) have not downloaded more than 20 % of the material and (b) confirm permanent deletion of all copies. Refunds are credited to the original payment method within 10 business days. Clear refund disclosure meets Florida Stat. §501.142 notice rules and FTC mail-/internet-order guidelines.
Florida Senate
Federal Trade Commission
4. Shipping Information

No physical goods are shipped. All products are digital; therefore, FTC “prompt-delivery” shipping timing rules are satisfied automatically.
Federal Trade Commission
5. Terms & Conditions

License – You receive a non-transferable, single-user license for personal educational use.

No Professional Advice – Materials are informational, not legal or consulting advice.

Results Disclaimer – Skill mastery and job placement outcomes vary; we make no guarantees.

Limitation of Liability – To the maximum extent permitted by law, our aggregate liability will not exceed the amount you paid for the product.

Governing Law & Venue – Laws of the State of Florida; exclusive venue in Manatee County courts or agreed arbitration.

Age Requirement – Users must be 18 or older, or of legal age in their jurisdiction.

Modifications – We may update these Terms; continued use constitutes acceptance.

6. Privacy Policy

Data We Collect – Name, email, billing address, payment-token data (stored only by our PCI-DSS-compliant processor), and usage analytics cookies.

Why – Account creation, course delivery, transactions, analytics, and optional marketing (opt-out anytime).

Legal Bases – Contract performance, legitimate interests, and legal compliance. GDPR Article 13 transparency obligations are met via this notice.

Sharing – Third-party partners include payment processors, email service, and analytics platform—all bound by data-processing agreements.

Retention – Order data retained 7 years for tax/audit; analytics 26 months; support emails 24 months.

Your Rights – Access, rectify, erase, restrict, object, or port your data (GDPR/CCPA).

No Sale of Personal Data – We do not sell or rent personal information.


7. Contact & Support

Customer Service: support@arescyberdefense.com
Phone (US/Canada): 1-866-500-1776
Hours: Monday–Friday, 9 AM – 5 PM ET (UTC-5)
​​Please allow up to one business day for email replies.